|How to purchase from us:
Return and refund terms:
- Most items can be purchased directly from our website with a credit card
if you live in the United States.
- You can email or call in if the purchase needs to be made with a PO, COD,
or shipped on your account.
- Setting up a net customer account requires at least 3 credit/trade references.
It also takes time, from a few days and up. A D&B's number with good
rating will help.
- International customers please email or call us directly, or contact our
distributors. We accept only bank wire transfer or Paypal for international
- All of our products carry a standard one year warranty, labor and parts.
- Products can be returned within one month with 15% restocking fee. Special
customer ordered items can not be returned.
- IF your product is defective, we offer replacement within 1 month of the PURCHASE DATE, we will cover ONE WAY shipping.
- Software and technical support contract is not refundable